Disability Liaison Officer / Access

The current DLO is Dave Hardy

Dave can be contacted via the slo@ctfc.com email address. Dave can assist with any queries and is present on matchdays for those who need advice.

Those of you who have seen Dave around the ground or listen to BBC Radio Gloucestershire Sport may know him as Snowy or Blind Dave. Dave has been associated with the club for the past 30 years, and for the last 20 he has been offering support to spectators with disabilities.

The Robins Trust prides itself on being a voice for all supporters. If there are any matters regarding accessibility that you need to bring to our, or the club’s attention, please contact the DLO using the above email address.

Following the departure of long-time board member Nathan Mattick in 2021, who acted as Disability Officer for the Trust, we would welcome approaches from anyone who could provide experience in this area to the Trust board and would be interested in becoming a board member.

Information for supporters with health conditions and impairments visiting Whaddon Road permalink

Please visit: https://www.levelplayingfield.org.uk/club/cheltenham-town/ for an assessment of Whaddon Road for disabled supporters.

Tickets: Disabled supporters (who rely on a wheelchair) pay the price of a concession ticket for the relevant area. This also permits a carer to attend free of charge.

Toilets: there are disabled adapted toilets in the Colin Farmer stand and accessible toilets in the bar and The Paddock area.

Those with temporary mobility restrictions: People with temporary impairments should contact the Disability Liaison Officer via the slo@ctfc.com email address. The DLO, Dave Hardy, will help anyone who needs advice on the day. Dave is happy to provide any assistance on the day to any supporter with a disability and can discuss fans’ needs in advance. Contact through slo@ctfc.com

Ambulant supporters: there are unlimited spaces. Seating is arranged in relation to mobility difficulties.

Wheelchair users: users of both manual and powered wheelchairs are required to be accompanied by a personal assistant. Spaces are available in the Colin Farmer Stand, and an alternative area on the other side of the ground. These tickets need to be booked before the day of the match. The wheelchair spaces in the Colin Farmer Stand are pitchside and, whilst under the edge of the covered area, would not offer protection from driving rain. A small number of spaces are available in the tunnel area and the Club are in the process of providing a bespoke rain cover for this area.

Parking: there are limited accessible spaces at Whaddon Road, but the club strives to help at every opportunity. Access to the ground is through the main gate to the Main Stand, via the main car park and is on a level surface.

Public transport: The Stagecoach bus route A from Clarence Street (Stop 7) in the town centre drops off outside the football ground and picks up opposite the ground back to return to the town centre.

For the most up-to-date information, please visit: https://www.ctfc.com/fans/disabled-fan-info/

Away Supporters: Wheelchair spaces (with adjacent Personal Assistant seating) are located in the Whaddon Road End (currently the Hazelwoods Stand). This is accessed from Whaddon Road. Disabled tickets can be bought through the away team’s ticket office (if given a designated allocation). Alternatively they can be bought at the Cheltenham Town ticket office on the matchday.